Our Story
How a simple idea grew into Connecticut's most trusted local septic service.
Started Small. Stayed Local. Built Trust.
Bob's Septic Tank Cleaning began back in 2012. Not in some corporate boardroom, but right here in Montville, CT. The founder — your neighbor, really — saw too many homeowners getting the runaround from big septic companies. You know the type: confusing quotes, pushy sales tactics, and technicians who couldn't explain what was actually happening underground.
So we built something different. A company where you talk to a real person — not a call center. Where the price you get is the price you pay. And where our technicians actually want to answer your questions, because they're proud of what they do.
Twelve years later, we've pumped thousands of tanks, installed hundreds of systems, and — here is the part we're most proud of — become the company that local homeowners recommend to their friends and family. That's not marketing speak. That's just how we do business.
What We Stand For
No mission statement fluff. Just the principles we actually follow.
Honesty First
We'll tell you exactly what your system needs — even if that means telling you it can wait. No unnecessary work, no inflated quotes.
Respect Your Time
We show up when we say we will. We finish when we say we will. Your time is valuable — we get that.
Quality Work
We use proper equipment and follow best practices. The job is done right the first time, saving you money down the road.
Local Roots
We live here. We work here. When you call us, you're calling someone who knows your neighborhood and its specific challenges.
Meet The Crew
The faces behind the trucks. The people who actually do the work.
Bob Mitchell
Started the company in 2012. Over 20 years in the septic industry. Knows every pipe, fitting, and tank model in Connecticut.
Mike Rodriguez
Mike joined us in 2015 and handles our most complex installations. He's certified in advanced septic system design and repair.
Sarah Chen
The voice on the phone and the brain behind the schedule. Sarah makes sure you get fast responses and accurate appointments.
Proudly Serving Connecticut
Based in Montville, we provide septic services across New London County and surrounding areas. We know the local soil conditions, the building codes, and the common problems Connecticut homeowners face.
Whether you're in a historic Norwich home or a newer development in Waterford, our team has the local expertise to get the job done right.
Why Local Matters
- We understand Connecticut's freeze-thaw cycles and how they affect tanks and drain fields
- Familiar with local health department requirements and permitting processes
- Quick response times for emergencies in our service area
- Established relationships with local suppliers for faster parts access
- We see our customers at the grocery store — so we care about doing a great job
By The Digits
Ready To Work With A Local Expert?
Give us a call or fill out our contact form. We respond quickly, quote honestly, and deliver quality work.