Our Process
Simple, straightforward, and honest. Here's how we handle your septic service from start to finish.
What To Expect
We've streamlined our process to make septic service as hassle-free as possible.
Give Us A Call
When you call (860) 848-3097, you'll talk to a real person — not a voicemail system. Describe your situation, and we'll help you understand what service you need. We'll answer your questions and schedule a convenient appointment.
- Free phone consultation
- Honest recommendations
- Same-day or next-day availability
On-Site Assessment
When our technician arrives, they'll assess the situation before starting work. For pumping, this means locating the tank and evaluating access. For repairs, we use camera inspection and electronic locating to diagnose problems accurately.
- Modern diagnostic equipment
- No unnecessary digging
- Clear explanation of findings
Professional Service
Our uniformed technician completes the work efficiently and cleanly. We use proper equipment, follow best practices, and respect your property. For pumping, we completely empty the tank. For repairs, we fix the problem right the first time.
- Fully-equipped service trucks
- Clean, professional technicians
- Quality parts and materials
Clean-Up & Report
We leave your property clean and tidy. You'll receive a written report documenting what we did, what we found, and any recommendations for future maintenance. For pumping, we provide before-and-after photos of your tank's condition.
- Complete clean-up
- Written documentation
- Maintenance recommendations
What Makes Us Different
- No hidden fees or surprise charges
- Upfront pricing before work begins
- We explain things in plain English
- Respect for your time and property
- Follow-up when maintenance is due
Our Commitments To You
When you choose Bob's Septic, here's what you can expect from us:
We respect your schedule. When we say we'll arrive between 8-10 AM, we mean it.
You'll know the price before we start work. No hidden fees, no "oh by the way" add-ons.
We do the job right the first time using proper equipment and best practices.
We leave your property as clean as we found it — sometimes cleaner.
Ready To Get Started?
Whether you need routine pumping, an emergency repair, or a new system installation, we're here to help.
Let's Handle Your Septic Needs
Professional service, honest pricing, and quality results. That's the Bob's Septic promise.